OBJECTIVE
User Experience Specialist with strong background in User Interface Design and Usability Engineering seeking a career creating world-class software and web applications utilizing an extensive range of HCI experience, knowledge, and team working skills.
EXPERIENCE
User Experience Manager | 11/2005 – 5/2007 | Printable Technologies | Solana Beach, CA
Managed all aspects of the user experience for entire suite of company's applications (both web and desktop). This included oversight of products from design to release, implementing usability engineering, designing the applications, leveraging learned behaviors within the applications, running user testing sessions, acting as the user advocate within the company and working intimately with the engineering department from design to delivery.
Key Achievement: Instituted and lead the adoption of functional specification documentation in order to ensure accurate design implementation; thus creating a higher quality product and ensuring more accurate time estimates by the engineering department.
Sr. UI Designer & Usability Engineer | 1/2005 – 10/2005 | Qualistics | San Diego, CA
Wholly responsible for all user interface design and usability engineering of company’s core enterprise software application. This entailed managing subordinates of my department, creating and managing all visual design and usability aspects of the product, working with development leads to ensure highest behavioral and design standards were met, creating standards documentation for design/branding and front end development, working closely with client services department to ensure client needs and feedback came to fruition within the application.
Key Achievement: Raised the user interface standard; thus opening the door to create customized applications for Fortune 500 companies such as Cingular Wireless, BellSouth, Dominos Pizza, etc.
Sr. User Interface Designer | 2003 – 2005 | I Drive Safely | Solana Beach, CA
Responsible for all user interface design, visual design, branding, layout, information architecture, user logic flow, front end development, and design QA of all software applications as well as entire e-commerce web site.
Key Achievement: Greatly increased buyer conversion percentage by redesigning the main site to meet high levels of design, usability, and information architecture; thus increasing company revenue by significant levels.
Web & Interface Design Consultant | 2001 - 2003 | San Diego, CA
Developed user interfaces for web sites, online applications, DVD menu systems, etc. Clients included international corporations, publicly traded companies, as well as local enterprises. Worked daily with a wide range of individuals ranging from Board Chairman and CEOs to Directors of Development.
Key Achievement: Directly raised revenue streams for a wide range of clients as a result of designing and redesigning customer facing interfaces and media.
Sr. Web Designer | 1999 - 2001 | Laura Coe Design Associates | San Diego, CA
Designed, programmed, managed and implemented a variety of digital media/web projects. Entailed execution of industry proven graphic design disciplines as well as strong graphic applications skills. Extensively designed and programmed web sites as well as user interfaces for various media formats.
Key Achievement: Launched web department from the ground floor.
Graphic Designer, Web Designer | 1997 - 1999 | q design | Carlsbad, CA
Designed logos, business cards, created custom illustrations, and other corporate identity material. Oversaw, designed, and programmed web site projects. Served as quality control manager. Architected high-level web sites and intranets. Performed systems control and programming maintenance.
Key Achievement: Expanded revenues from clientele by adding web media to their existing list of requested design deliverables.
EDUCATION
Areas of Study
HCI (Human Computer Interaction)
Usability Engineering
User Interface Design
Information Architecture
Cognitive Psychology
Graphic Design
Web Design
College
Major in Graphic Design & Visual Arts
Palomar College - San Marcos, CA
Certification
Pragmatic Marketing: Practical Product Management
2/2007 - San Francisco, CA
TOOLS LEARNED
Software
Illustrator | Photoshop | ImageReady | InDesign | GoLive | Dreamweaver | Flash | QuickTime | After Effects | Quark | Acrobat | PowerPoint | Word | Excel | Hitbox (HBX) | CVS | Visual Source Safe | Version One | Visio
Programming Languages & Technologies
HTML | DHTML | XHTML | CSS | JavaScript | JSP | AJAX | ActionScript | XML | XSLT | Perl | mod_perl | CGI
Systems
Windows | Mac | Unix
Skill level of above listed tools ranges from working knowledge to expert.
WHY I’M DIFFERENT
I possess the skills and experience of two separate positions. More specifically, the roles of User Interface Designer and Usability Engineer. I bring over a decade of visual design and interface experience as well as an extensive catalog of usability disciplines and accomplishments. It can be quite difficult to find one individual who alone can create a high-level of usability within a product as well as deliver a best-in-class visual interface. I maintain these skills with a strong emphasis on quality, integrity, and professionalism.
